Privacy Policy
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the cloud.tencent.com platform. cloud.tencent.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through cloud.tencent.com’s data storage, databases and the general cloud.tencent.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by cloud.tencent.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with my site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies?
Cookies used on our website are grouped into the following
categories:
1.
Essential - these are cookies that are required for the regular operation of our
websites. For example, some cookies allow you to log-in to your account and add
products to your basket and checkout securely, or carry out fraud detection and
security checks (along with other similar things). These are essential for the
website to work properly.
2.
Functional-these cookies will enable you to move around the site and use its
features such as accessing secure areas (e.g. content for registered users). These
cookies also allow us to remember your user preferences, helping you to customize
your experience on our site. The information gained through the use of functional
cookies is anonymous and is not used for any other purpose.
3.
Performance improvers- these cookies will help us understand how effective our
content is, what interests our customers and to improve how our website works. This
information is used for statistical purposes only and is not used to personally
identify any user.
4.
Advertising-these cookies enable us and our advertising partners to serve ads and
manage our online advertising when you visit our site and sites upon which we
advertise. These cookies record your visit to our website and the content you
interact with, and may also be used to manage the number of times that you see an
advertisement.
How can my site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at your email or send us mail to: [my physical mailing address].
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and my contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at your email or send us mail to: [my physical mailing address].